Registration and account details. When you create an account through our registration form we collect your full name, email address and password. Account information is stored in our own database. Contact form. When you send us a message through the contact form we collect your name, email address, subject and message. These are forwarded to our team by an external form service and are not stored on our web servers. Usage data. We use PostHog for product analytics. PostHog processes the events, page views and, where your browser sends them, session recordings and related technical details described below.

To understand how the site is used and to fix problems, we run PostHog analytics with session recording enabled. Session recordings may capture how you navigate the site, including mouse movements and form field interactions. PostHog may collect: the type of device and browser you use, your approximate location (derived from IP address), pages visited and events triggered, and a replay of your session. PostHog is provided by PostHog Pte Ltd. Their privacy policy is available at us.posthog.com/privacy. PostHog is configured to not receive your full IP address (it truncates the final octet).

• To provide, personalize and improve the ThinkMentors platform and our mentorship services.
• To communicate with you about your account, applications and mentorship opportunities.
• To measure how the website is used so we can improve it.
• To respond to your questions and support requests. We do not sell your personal information, and we do not share it with third parties except as required to provide the services above (for example, our form and analytics providers) or where the law requires it.

We keep account and application data for as long as your account is active or as needed to provide our services. Contact-form messages are retained for a reasonable period to allow us to respond and follow up. Analytics data is retained by PostHog in accordance with its own data retention policy.

You may request access to, correction of, or deletion of the personal information we hold about you at any time. You can also ask us to confirm what data we store about you. If you have an account you may delete it by contacting us. Where we have processed your data on the basis of consent, you can withdraw that consent at any time. For analytics-related preferences, use the PostHog control described above or your browser's cookie controls.

The site sets a small number of cookies and local-storage entries: session identifiers used to keep you signed in, and analytics identifiers used by PostHog. You can disable cookies in your browser, but some parts of the site (such as your account) will not work without them.

The site may link to external websites or services (for example, mentorship platforms or payment providers). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing any personal information.

ThinkMentors is intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be reflected on this page before they take effect.

Questions or requests about this Privacy Policy? Reach us through the contact form on this site or by email at form@thinkmentors.com.